# AIOps Integration - Applications Manager User Guide

Applications Manager supports Generative AI (GenAI) integrations that connect the product with supported AI service providers. Generative AI refers to AI models that can understand text and generate human-readable content, such as summaries and recommendations. These integrations provide the foundation for AI-assisted features across Applications Manager, allowing teams to use their preferred provider for summaries, explanations, and operational insights.

With these integrations, administrators can configure an AI provider once and make it available to supported GenAI-powered features. This helps teams adopt AI-assisted workflows in a controlled way while continuing to use Applications Manager as the central place for monitoring, analysis, and incident response.

- [Prerequisites](https://www.manageengine.com/products/applications_manager/help/aiops-integrations.html#prereq)
- [GenAI-powered features](https://www.manageengine.com/products/applications_manager/help/aiops-integrations.html#features)
- [Configuring AIOps integration](https://www.manageengine.com/products/applications_manager/help/aiops-integrations.html#configure)
- [Supported integrations](https://www.manageengine.com/products/applications_manager/help/aiops-integrations.html#integrations)

## Prerequisites

- Configure supported GenAI providers from Applications Manager.
- Choose the AI service that matches your organization's requirements.
- Enable AI-assisted capabilities for supported product features.
- Use provider-based GenAI features without switching away from Applications Manager.
- Manage GenAI access and configuration from a centralized integration page.

## GenAI-powered features

The following Applications Manager features use GenAI integrations:

| Feature | Description |
|---|---|
| [AI Alarm Summary](https://www.manageengine.com/products/applications_manager/help/ai-alert-summary.html) | Uses the configured GenAI provider to generate AI-assisted alarm summaries in Applications Manager. [View list of suggested AI models](https://pitstop.manageengine.com/portal/en/kb/articles/genai-integration-suggested-models) |

## Configuring AIOps integration

Follow the steps below to configure AIOps integration in Applications Manager.

1. Go to **Settings** → **Product Settings** → **Integrations (Add-On Settings)**.
2. Select the required GenAI provider under the **AIOps** (AI for IT Operations) category. [View supported integrations](https://www.manageengine.com/products/applications_manager/help/aiops-integrations.html#supported-integrations)
3. Specify the required configuration details for the selected GenAI provider and click **Save**.

After the integration is configured, the capabilities of the corresponding GenAI provider can be used by relevant AI-supported features in Applications Manager.

**Note:**

- GenAI-powered features are intended to assist users with analysis and decision-making. Review AI-generated content before taking action.
- Availability of each GenAI provider may depend on the Applications Manager build, edition, and integration configuration.
- The quality and response time of AI-generated output may vary based on the selected provider and model.

![AIOps category showing the supported GenAI integrations](https://cdn.manageengine.com/sites/meweb/images/applications_manager/help/aiops-integrations-01.png)

## Supported integrations

Applications Manager supports the following GenAI providers for AIOps integration. Select a provider to view its configuration steps.

- [OpenAI Integration](https://www.manageengine.com/products/applications_manager/help/openai-integration.html)
- [DeepSeek Integration](https://www.manageengine.com/products/applications_manager/help/deepseek-integration.html)
- [Ollama Integration](https://www.manageengine.com/products/applications_manager/help/ollama-integration.html)
- [Anthropic Integration](https://www.manageengine.com/products/applications_manager/help/anthropic-integration.html)
- [Google AI Integration](https://www.manageengine.com/products/applications_manager/help/googleai-integration.html)
- [SiliconFlow Integration](https://www.manageengine.com/products/applications_manager/help/siliconflow-integration.html)