If you are using Applications Manager's Real User Monitoring feature, download the appropriate RUM agent from the table below.
Users who have previously downloaded the RUM agent can upgrade to the latest version by installing the provided service pack from this link.
Who should Download? | Agent Version | Operating System | |
---|---|---|---|
Windows | Linux | ||
Customers using build no. 16310 and above | 3.11 |
SHA256:
8635dce8e26e4151f529a952ee367df1483eb4a8169e8b18e267790f437db643
Click to copy SHA256 value
|
SHA256:
1f7f871e9069e754345e304e9844d2d94a9bc42179d472cbffb768f8b1961401
Click to copy SHA256 value
|
Customers using build no. 16160 to 16300 | 3.0 |
SHA256:
2406d295a02cd20247df01f3c388b836f41ee5846a6e408b0ec436ef3dbb733a
Click to copy SHA256 value
|
SHA256:
a1148ec326890d8fa52af71bb30e0fff35fa745543e3062b051c50bae42109fb
Click to copy SHA256 value
|
Customers using build no. 15570 to 16150 | 2.0 |
SHA256:
2ecdd1a632930f47a77a0981d3cf68e8494392194c06d66cc07bcefaf059f7a9
Click to copy SHA256 value
|
SHA256:
1d4783396b0c348d0c9255bca8720140ba6c1ec31157e9416275b429ca15788f
Click to copy SHA256 value
|
Customers using build no. 15390 to 15560 | 1.0 |
SHA256:
2809a6cc5751f26faad2ee81d270ee2db55b853abfdc3fb07fd5c66c74479cc1
Click to copy SHA256 value
|
SHA256:
cec621e0c13a1c0a2cfe4c86c59f439d16a7652547069efab013131cc49d886e
Click to copy SHA256 value
|
Note: RUM agent is not a standalone product. It will work only in combination with ManageEngine Applications Manager.
Note: It is recommended to use the SHA256 checksums to verify the integrity of the packages you download.
RUM will be available as a count based add-on module. It will work with both Professional and
Enterprise editions of Applications Manager.
You can refer to our help page and follow the steps given there.
You can refer our troubleshooting KB here.
No. For now, you cannot integrate RUM with APM Insight.
Real User Monitor does not show ISP details by default. A third-party geolocation API needs to be purchased and configured in RUM agent to obtain ISP data. Learn more
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development