You are trying to complete the following on-demand tasks:
However, you encounter an error - "Agent version is not compatible".
When you try to take control of a remote computer or when you scan for patch or intentory manually, you get as error as "Agent version is not compatible". Endpoint Central tries to upgrade the agent automatically, however it fails due to one of the following reasons:
Applies to: Remote Control, Agent Version is not compatible, Remote Control Failure, Manual Asset Scanning, Patch Scanning
Keywords: Remote Control failure, Agent Upgrade, Agent Version incompatible
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