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Deploying the ManageEngine Endpoint Central Web Add-in for Outlook

This page explains how to deploy the Endpoint Central Web Add-in for Outlook using the Microsoft 365 Admin Center, and how to verify the add-in has been successfully installed on user endpoints.

Deploy the Add-in via Microsoft 365 Admin Center

Follow the steps below to upload and deploy the add-in manifest to your Microsoft 365 organization.

  1. Log in to the Microsoft 365 Admin Center.
  2. Navigate to Settings → Integrated apps → Add-ins.
Microsoft 365 Admin Center showing the Settings menu with Integrated apps and Add-ins options highlighted
Microsoft 365 Admin Center — navigate to Settings → Integrated apps → Add-ins.
  1. Click Deploy Add-in → Next → Upload custom apps.
Deploy Add-in dialog in Microsoft 365 Admin Center showing the Next and Upload custom apps options
Deploy Add-in dialog — click Next, then select Upload custom apps.
  1. Select the option to upload a manifest file.
Custom app upload screen showing the Upload manifest file option selected
Custom app upload — select the Upload manifest file option.
  1. Download the manifest.xml file, then browse to select it and click Upload.
File browser showing the manifest.xml file selected for upload
Select the manifest.xml file and click Upload.
  1. The Admin Center will validate the file and display the add-in's details. Click Deploy.
Admin Center add-in details screen showing the validated manifest and the Deploy button
Add-in details screen — review the validated manifest and click Deploy.
  1. The add-in will be automatically installed for your users the next time they open the Outlook desktop client, after a brief propagation period.
Outlook desktop client showing the Endpoint Central Web Add-in installed and visible in the toolbar
The Endpoint Central Web Add-in installed and visible in the Outlook desktop client.

Verifying the Add-in Installation in Outlook

After deploying the Endpoint DLP add-in, verify that it has been successfully installed on user endpoints.

Check Add-in Status in Outlook Desktop (Windows)

  1. Open Outlook (desktop application).
  2. Go to File → Options → Add-ins.
  3. In the Manage add-ins dropdown, select COM Add-ins.
  4. Look for an entry named ManageEngine Endpoint Central DLP or similar.
  5. If visible: The add-in is installed. Check whether it is Enabled (checked) or Disabled (unchecked).
  6. If not visible: The add-in has not been installed yet. Wait for policy deployment to complete (typically 90 minutes) and refresh Outlook.

Alternative: Check via Outlook Trust Center

  1. Open Outlook.
  2. Go to File → Trust Center → Trust Center Settings → Add-ins.
  3. View the list of installed add-ins.
  4. Search for the Endpoint DLP add-in entry.

For Microsoft 365 (Cloud)

  1. In Outlook Web Access (OWA) or Outlook Desktop, add-in status is managed via the Microsoft 365 Admin Center.
  2. Endpoint DLP add-ins deployed via the Microsoft 365 Admin Center are automatically installed for users after policy propagation.
  3. If the add-in is not visible after 24 hours, verify the deployment status in Microsoft 365 Admin Center → Integrated apps → Add-ins.
Note
  • Add-in installation requires the user endpoint to receive and process the DLP policy (default 90-minute refresh cycle).
  • Web-based Outlook (OWA) does not support the Endpoint DLP add-in — only the Outlook desktop client is supported.
  • If the add-in is disabled, sensitive email monitoring will not function. Contact your IT administrator to enable it.