Encrypted key file uploaded.


You have uploaded an encrypted key file while importing the SSL certificate for enabling secured communication (HTTPS) 


You might have got this error message due to the reason mentioned below:

  • Uploaded key file is encrypted


You can try to resolve the issue, by decrypting the encrypted file. Follow the below steps to decrypt file,

  1. Navigate to the <Endpoint Central installed directory>/apache/bin.
  2. Place your encrypted key file in this directory.
  3. Open command prompt with administrator privilege from this location.
  4. Execute this command openssl rsa -in <encrypted key file name> -out decrypted_key.key
  5. When prompted to enter a password, enter the password which you used for encrypting the key file.

You have successfully decrypted the file. Now try uploading the certificate using the decrypted_key.key file.

Applies to: Import SSL certificate 

Keywords: Encrypted key file, decrypt, SSL certificate


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