Remote Desktop Connection Management | Remote Desktop Sharing

| What is Remote Desktop Sharing? | Features and Capabilities | Supported Operating Systems |

What is Remote Desktop Sharing?

Remote desktop sharing is a feature that allows you to initiate, manage and control remote desktop connections from a central location, safely and securely. It is especially helpful for system administrators who end up initiating dozens of remote desktop connections in a day, as it reduces the number of steps involved in doing so and makes the process a breeze.

Remote desktop connection management: Features and capabilities

Desktop Central's remote desktop connection management feature enables administrators to connect and control remote desktops in LAN and WAN. It is a web-based tool that enables access to computers anywhere in the globe. Systems in WAN can be accessed through VPN or internet. It allows the following advanced options for remote desktop sharing:

  • Supports locking of user's keyboard and mouse during remote session.
  • Ability to blacken out user's screen during remote troubleshooting.
  • Shortcuts provided for 'Ctrl+Alt+Del' and 'Alt+Tab' command.
  • Ability to remotely transfer files across machines.
  • One-click access to control panel, command prompt, power options, disk cleanup, etc.
  • Usage of 128-bit Advanced Encryption Standard (AES) encryption protocols during remote access operations.
  • Multi-monitor support with easy switching options.
  • HIPAA and PCI ready remote access software.
  • Integrated text chat as well as voice and video call to improve collaboration.
  • Audit users by shadowing their remote access session.
  • Configurable screen resolution to fit the screen size.
  • Multi-browser support.
  • Note: Some of these options are available only for Windows

    Initiate remote sessions in just a few clicks using this remote access software Directly access tools such as command prompt, registry, device manager, etc without having to initiate a remote session Remote control view provided by this remote access software Make troubleshooting easier with remote chat and video call Access a plethora of remote access options View and control multiple screens simultaneously

    Web-based remote control

    Desktop Central provides a web-based connection to the remote computers. This means that a remote connection can be established from anywhere and it does not require any additional client software to be installed other than the Desktop Central agent. Desktop Central also lets you connect to remote computers through mobile phones and tablets.

    Remote Desktop Sharing

    Protects user privacy

    When connecting to remote computers using remote access option, the administrators can opt to get user's permission before connecting to their desktop. A dialog box pops up on the user's screen requesting remote access. This ensures user's privacy.

    Remote file transfer

    Desktop Central allows you to remotely access desktops and transfer files between them. The remote desktop sharing mechanism supports remote login to any desktop on the network that has remote control privileges. Files are transferred across domains and workgroup using the Active-X Viewer and Java viewers, making the entire process fast, reliable, and secure.

    Multi-monitor support

    A remote machine having more than one monitor will be automatically detected and all the active monitors would be displayed over the remote control session. Any of these screens can be selected accordingly. Multi-monitors are especially useful when you need to troubleshoot a remote machine in a collaborative manner.

    Recording remote sessions

    Remote recording feature of Desktop Central ensures better security and is useful for auditing purposes. Administrators can view the recorded remote sessions to monitor the session activities and ensure data security. These recorded sessions can also be downloaded by prompting user for authentication. This ensures that the information is under careful supervision and provides rock solid security. Companies who strive to comply with the regulatory bodies, like HIPPA compliance, PCI compliance, Trade Practice compliance, can use this feature to ensure that they meet the compliance standards.

    Integrated chat

    Administrators will be able to initiate a chat session with the user to improve collaboration or to seek any assistance. Options are also provided for a voice or video call.

    Control a user session

    Desktop Central provides the flexibility to take control of the computer or just the user by shadowing the session.

    Remote Desktop Sharing - supported Operating Systems

    Desktop Central supports remote desktop connection management for the following OS versions:

    Free remote desktop sharing

    The free edition of Desktop Central offers remote desktop sharing for up to 25 desktops.

    Refer to the online help documentation for more details on desktop sharing.