You are trying to deploy Internet Explorer 8. However the software installation fails with an error message - "Failed with an unknown error: 61684".
You will encounter this error if the prerequisites for IE 8 installation are not met. IE 8 installation includes the installation of some additional required components and prerequisites, based on the target operating system. For additional information, refer to the following URL: http://technet.microsoft.com/en-us/library/dd433079.aspx .
To eliminate this error, we recommend you to download the Update for Windows XP (KB946501) on to the network share on your Endpoint Central server machine. Now follow the steps specified below to deploy Internet Explorer 8 on your client computers.
You can now proceed with IE 8 installation on the repective client machines.
Applies to: Internet Explorer 8 Installation, IE 8 Installation failure, Unknown Error Code:61684, Software Deployment Status
Keywords: IE 8 Installation Fails, Unknown Error Code: 61684, Install Software on Remote desktops, Software Installation Error
|Unable to resolve this issue?|
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.
|Other KB articles||24/5 Support|
Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.
Tel : +1-888-720-9500
Speak to us