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Event ID 7031: Service crash

Feb 10, 2022 6 min read

Event ID 7031: Service crash


Event ID 7031 gets logged when a service crashes. The Service Control Manager logs this event when a service stops unexpectedly. The message says which service failed, how many times it failed and the corrective action that will be taken.


You can change the automatic recovery actions that need to be taken when the service fails to ensure your critical services are always up and running. The recovery option can be set in Control Panel > Administrative Tools > Services


Audit the services that have stopped or failed with EventLog Analyzer with predefined graphical reports and receive instant alerts for the same.

Real-time alerts

  1. Create a targeted alert in EventLog Analyzer for Event ID 7031. Go to the Log360 console > SIEM > Alerts > Add Alert Profile > select Alert > select Event ID from the drop-down > select Equals and add 7031.
  2. Add other details like the alert name, severity, and devices. Include the device name, user account, and domain in the alert message, and enable notifications.
  3. Receive notifications with essential details like device name and user account, and enable the security admin to swiftly identify the system in which the event occurred.
  • Unexpected system shutdown
  • Unexpected system shutdown
  • Unexpected system shutdown

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