Report Configuration

The Report Configuration functionality of Exchange Reporter Plus takes the Exchange monitoring data one step further by presenting the gathered information in the form of reports. This gives you insightful analysis of the raw data and the actionable inputs. Using this feature, you can:

  1. View and edit available reports.
  2. Add new reports.

View and edit available reports

To view available reports:

  1. Click Report Configuration in the left pane.
  2. Choose the organization name from the drop-down.
  3. Select a suitable report Category.
  4. View the data gathering interval and last instance of gathering corresponding to a particular report.

You can also perform the following operations:

Add new reports

In addition to the preconfigured reports, new reports can also be added as needed. To add a new report:


Note: If monitoring Exchange Server 2010, you need to configure a test user (extest_<GUID>) in case the Client Access Server connectivity is ever compromised.

What is extest_<GUID>?

Exchange Reporter Plus uses several cmdlets, including Test-WebServicesConnectivity, Test-ActiveSyncConnectivity, and Test-OwaConnectivity, to test connectivity and populate its monitoring reports. These cmdlets test connectivity to a mailbox through components and protocols such as ActiveSync, POP3, and IMAP4. By default, a system-generated test user mailbox (extest_<GUID>) is used for this purpose. If this mailbox is not present in your organization, it can be created either manually using the Exchange Management Shell or through Exchange Reporter Plus, as explained in Appendix A and Appendix B, respectively.

Appendix A

To create a test user mailbox manually:

  1. Log in as a Domain Administrator.
  2. Open the Exchange Management Shell.
  3. Go to C:/Program Files/Microsoft/ExchangeServer/v14/Scripts.
  4. Run New-TestCasConnectivityUser.ps1.
  5. Follow the next set of instructions as prompted by the Exchange Management Shell.

Once the test user mailbox is created, the connectivity reports will be populated with data after the next scheduled data gathering.

Appendix B

Instead of using extest_<GUID>, you can specify a mailbox in your organization created for this purpose. To make Exchange Reporter Plus use this mailbox:

  1. Go to the Monitoring tab.
  2. Click Report Configuration in the left pane.
  3. Choose Server Monitoring from the Select Category drop-down.
  4. Click on the edit icon adjacent to the required report.
  5. Choose the Target Client Access Server.
  6. Under Advanced Settings → Cmdlet Parameters, choose Mailbox Credential from the drop-down. Enter in the credentials in the pop-up window presented on the screen.
  7. Click Save.

Note: The connectivity reports will be populated with data once the next scheduled data gathering takes place.

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