Notifications

Can you imagine password management and auditing software without notifications? Neither can we, and we don't think you should. One of the most important features in ADSelfService Plus is the various notifications that administrators and users receive when any action is carried out by the product. You should always be aware of what's going on, but that doesn't mean you have to spend all day watching for changes. Notifications are sent through SMS, email, and push channels so you can check on your AD from anywhere.

Types of notifications:

• Mail notifications are sent out to both users and administrators when users change their passwords or when any reports are generated.
  • User notifications are sent to all users via email for:
    • Impending password or account expiration.
    • Status of password self-service actions.
  • Administrator notifications are sent to all registered administrators via email when:
    • Any reports are generated.
    • Users perform self-service actions on their password.
• SMS notifications are sent to users to keep them informed on:
  • Password self-service actions.
  • Password expiration.
  • Account expiration.

Push notifications: All notifications sent to users via SMS and email can also be sent through push notifications. This includes:

• Self-service password reset.
• Self-service account unlock.
• Enrollment reminder.
• Impending password expiration.
• Impending account expiration.