IT administrators in any organization agree that resetting passwords is tedious and time-consuming. Productivity is reduced because users aren't able to login, access necessary resources, or continue their work. They are also likely to get frustrated waiting for IT admins to reset their passwords. ManageEngine ADSelfService Plus, with its automated password management capability, is the ideal solution to help IT admins overcome productivity challenges.
ADSelfService Plus enables IT admins to automatically reset employee passwords and unlock accounts. It ensures users receive prompt attention to their password reset requests. Scheduled password reset or account unlock also enables smooth and efficient password policy enforcement with minimal help desk calls.
ADSelfService Plus scans the entire domain and generates reports on account lock outs, expired user passwords, and soon-to-expire user passwords, automatically at the desired intervals. IT admins can configure ADSelfService Plus to auto-reset passwords or unlock user accounts, ensuring ADSelfService Plus is a powerful automated password reset tool.
With ADSelfService Plus' automated password reset feature, IT admins can reset passwords to a default format. For example, IT admins can set the password value to be a combination of user attributes like %logonName%@123@%employeeNumber%. Care should be taken to avoid the use of commonly used passwords, such as "1234567" or "Password", because these can be easily deduced by hackers.
Besides automated password resets, ADSelfService Plus allows users to reset forgotten passwords on their own, without needing IT help desk assistance. Users are required to enroll in ADSelfService Plus before they can utilize the self-service password reset and account unlock features. IT admins can require users to enroll when they log in to their machine through a persistent pop-up reminder on their desktop, or notify them via push notifications or email. IT admins can also leverage the users' existing Active Directory information for enrollment, or import enrollment data from CSV files or an external database.
ADSelfService Plus supports various authentication methods, such as YubiKey, biometrics, Google Authenticator, push notification, and custom time-based one-time password (TOTP) apps, to verify users' identities, and ensure security during a password reset.
Once users authenticate themselves, they can reset their password on their own, or unlock their accounts. IT admins can keep track of actions performed by users in ADSelfService Plus through its built-in reports.
As ADSelfService Plus reduces the number of password-related help desk tickets, it provides IT admins with additional time to address more critical tasks.
Users do not have to depend on the help desk, or wait for an IT admin to help them reset their password, enabling them to get back to work sooner. User dependency on an IT admin is significantly reduced on busy days and even holidays.
To thwart a suspected breach, IT admins can efficiently reset passwords of all users in Active Directory, and configure strong passwords using ADSelfService Plus automatically.
ADSelfService Plus generates a wide variety of reports, including those on soon-to-expire and expired passwords, and locked-out accounts. This information is crucial for IT admins when scheduling an automatic password reset process.
With these features and more, ADSelfService Plus is an ideal solution to ensure password issues don't affect user productivity and adversely impact help desk costs.
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Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console.
Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus!
Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.
Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more.
Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.