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Research shows that up to 30 percent of all calls to the help desk are password related. While help desk technicians handle most password reset or password change calls, they're powerless when the request comes from remote users. These users are unable to access their machines because:
With users becoming increasingly mobile, forgotten and expired passwords could cause major business interruptions. When users are away from the office, they should be able to reset passwords and change cached credentials in their machines on their own.
ADSelfService Plus, a web-based self-service password management solution, allows users to securely reset their passwords in Active Directory, automatically update the cached domain credentials on their machines from their login screens, and more.
ADSelfService Plus comes bundled with a GINA/CP client, which places the Reset Password/Account Unlock link right on the Windows logon screen once installed. By clicking this link, users can reset their domain passwords. After a successful remote password reset, the cached password is automatically updated in the user's machine.
Empower remote users with password self-service and auto-update of cached credentials, and completely eliminate password reset requests.
Remote users will have the ability to regain access to their machines quickly even if they forget their passwords. This avoids any major business interruptions.
The process of calling the help desk and creating a password reset ticket, bringing the machine to a corporate location for re-authentication to the AD domain, and caching the new credentials is time-consuming and expensive. ADSelfService Plus eliminates this process with auto-update of cached credentials.
Allow remote users to update Active Directory Cached Credentials from their login screens.Download a free trial now!Request demo
Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console.
Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus!
Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.
Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more.
Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.