ADSelfService Plus—an identity security solution with adaptive MFA, single sign-on, and password management capabilities—allows users to securely reset their passwords in Active Directory, automatically update cached domain credentials remotely on their machines, and more.
When a user logs into an Active Directory domain for the first time, a form of the login credentials is cached locally on their machine (example: Windows 10 or Windows 7 laptops). Every subsequent time the user tries to log on to their Windows machine, that login information is verified against the cached Active Directory login credentials stored in the machine. If the verification succeeds, the user is then allowed to access the machine. This cached credential allows users to log on to their Windows machines when they have no way of reaching the domain controller for authentication.
In some cases, remote Active Directory users are unable to access their machines since their cached credentials have expired. Users are typically prompted to change their soon-to-expire Active Directory passwords from their Windows taskbar, but this doesn't happen unless they connect to their corporate network via a virtual private network (VPN) or by using a remote desktop protocol (RDP) connection.
In some cases, remote users are unable to access their machines since their cached credentials have expired. Some users seldom connect to their corporate network via a virtual private network (VPN) or use remote connections (RDP), so they're not prompted to change their soon-to-expire Active Directory passwords from their Windows taskbar.
ADSelfService Plus comes bundled with a GINA/CP client, which places the Reset Password/Account Unlock link right on the Windows logon screen once installed. By clicking this link, users can reset their domain passwords. After a successful remote AD password reset, the cached password is automatically updated in the user's machine.
Windows server versions: Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, and Windows Server 2008.
Windows client versions: Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, and Windows Vista.
Automatically update cached credentials for remote users and empower users to perform self-service actions, eliminating password reset requests.
Give remote users the ability to regain access to their machines quickly even if they forget their passwords, which helps avoid any major business interruptions.
The process of calling the help desk and creating a password reset ticket, bringing the machine to a corporate location for re-authentication to the AD domain, and caching the new credentials is time consuming and expensive. ADSelfService Plus eliminates this process with auto-update of cached credentials.
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