Field and Form Rules & Custom Triggers

Dynamic forms to guide users to enter relevant information.
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Field and form rules for custom request forms

 

Validate user forms and perform predefined actions.

    • Enable or disable, mandate or non-mandate, show or hide fields and execute custom script based on predefined criteria.
    • Create rules during any of these events: On-form load, on field change and on-form submit.
    • Validate the time period of any request or change using date validation script.
    • Prevent incomplete request submissions by prompting the users for inputs.

Trigger an action on external applications using custom triggers.

    • Send custom email notifications and keep your users informed.
    • Instantly check the status of the assets by creating custom ping tests.
    • Automatically create child request based on the specific field value in the parent request.
    • Set "due by" time of any request based on SLA configuration
Custom triggers to invoke an action on external applications