Email Commands

Stay in Charge of Ticket Workflows with Email Commands

    Parse Your Email Tickets with Email Commands. Simplify Ticket Management.

  • Define delimiters to parse emails and execute preconfigured actions.
  • Parse specific emails based on their subject lines.
  • Create, edit, close, pick up, or assign requests using the appropriate operation strings.
  • Parse multiple fields like level, mode, priority, urgency, impact, category, status, and group by defining the commands for each parameter.
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