Stay in Charge of Ticket Workflows with Email Commands
Parse Your Email Tickets with Email Commands. Simplify Ticket Management.
Define delimiters to parse emails and execute preconfigured actions.
Parse specific emails based on their subject lines.
Create, edit, close, pick up, or assign requests using the appropriate operation strings.
Parse multiple fields like level, mode, priority, urgency, impact, category, status, and group by defining the commands for each parameter.
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Help desk software
ITIL incident management
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