SupportCenter Plus

    Accounts

     

    ManageEngine SupportCenter Plus allows you to maintain valuable customer information and keep it up-to-date. The account information gives you details of the contacts, products and contracts associated to an account. Furthermore, for accounts with branches in different locations, each branch is added as a sub account of the account. Thus maintaining information of the branches of an account too.

     

    Adding each and every account manually and keeping it up-to-date can be tedious and wearisome. Hence SupportCenter Plus provides two easy ways to add your Customer information.

    1. Importing from Outlook

    2. Importing from CSV and schedule a CSV import.

    contact-mgmt-options

     

     

    Importing from Outlook

     

    The SupportCenter Plus Outlook edition is productivity-enhancement software that can be used with SupportCenter Plus system and Microsoft Outlook. The Outlook edition can be installed on user's MS Outlook as a plugin, which can be used to synchronize the contacts in between Microsoft Outlook and the SupportCenter Plus. [To know more refer, MS-Outlook Integration with SupportCenter Plus]

     

     

    Importing from CSV & Scheduling CSV Import

     

    The easy-to-use CSV import option quickly imports all the relevant information from the existing database and also provides an option to keep the database in sync with the organization's customer database.

     

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