Registering SupportCenter Plus
Once your trial evaluation period is over, you need to register the SupportCenter Plus application. To purchase the application, please contact sales@manageengine.com. They will send you the registered license file. Using this license file, you can register the SupportCenter Plus application.
To register SupportCenter Plus,
- Log in to the SupportCenter Plus application using the user name and password of an admin user.
- Click the License link available at the right top of the application. The License window is opened as shown,
- Click the Browse button to locate the license file sent to you when you purchased the application.
- From the file chooser window, select the license file and click Open.
- Click Apply.
If your license has expired, then follow the steps given below,
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Save the license file in one of the directories of the server machine.
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Start the server from the command prompt.
C:\AdventNet\ME\SupportCenter\bin>run.bat -
A message prompts for the license file path.
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Enter the full directory path of the license file.
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Shutdown the server when it begins to start.
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Open another command prompt
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Go to the bin directory
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Run the script
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cmd> sh shutdown.sh -S
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After this process you will be able to start the server using the normal mode (Start -> Programs -> ManageEngine SupportCenter Plus-> Start Server).
The registration of the SupportCenter Plus application is complete. You can continue using the application.