Features
- Create Predefined Responses for support queries.
- Manage Canned Responses and share it with other Support Staff.
- Different Variables and fields can be added in order to personalize the responses.
- It can be made public or private according to your convenience.
Benefits
- Reduces the response times on frequently asked questions.
- Reduces the support costs considerably due to the reduction in response and resolution times.
- It also can give a personal touch to your Support Responses with the available customizations.