Remote Access Plus requires a set of ports to be free to perform various remote troubleshooting operations. This document will help you configure the port settings for Remote Access Plus.
Port | Purpose | Type | Connection |
8443 | Remote Control - SSL | TCP & UDP | Inbound to server |
8444 | Remote Control - Non-SSL | TCP | Inbound to server |
If you have the ports blocked or any other operation is running on the above-mentioned ports, go to your Remote Access Plus server and navigate to Admin -> Tools -> Port Settings where you can:
Note: Ensure that the ports configured are not restricted by Firewall or Anti-Virus.