What is Remote Desktop?

Definition: Remote desktop refers to a technology that allows users to access and control a computer or device from a remote location over a network or the internet. It enables users to view the desktop interface of the remote system as if they were sitting in front of it, and to interact with it as if they were using a local keyboard and mouse. Remote desktop functionality facilitates tasks such as troubleshooting, software installation, file access, and collaboration, particularly useful for remote work, technical support, and system administration.

With Remote Access Plus, a web-based remote desktop software, you can easily connect to your remote desktop, collaborate with multiple technicians, and rescue enterprise computers while complying with policies like HIPAA, PCI DSS, and GDPR. Take advantage of unlimited remote sessions and unattended remote access to manage your organization's computers like a pro.

What is Remote Desktop

What is Remote Desktop used for?

From individual home users to large-scale enterprise IT administrators, remote desktop serves as a versatile solution employed in diverse scenarios:

  • IT administrators can remotely access employee computers from any location to troubleshoot issues.
  • Gain control over devices that are physically inaccessible.
  • Access work desktops from any geographical location.
  • Facilitate global file sharing to users or endpoints.
  • Provide assistance to end users encountering device-related problems.

Why do you need a Remote Desktop?

In this evolving world, IT admins wish to have access to all the endpoints at finger tips. A remote desktop solution will let you achieve this, here's how:

Is remote desktop safe?

When integrated with encryption algorithms and authentication mechanisms, remote desktop software ensures safety during usage. Remote Access Plus offers various levels of security enhancements, including:

  • A live security meter and recommendations to bolster the product server's defenses.
  • Enhanced authentication options for the console (such as MFA, SSO, and SAML).
  • Secure and encrypted tunnels for establishing remote sessions and transferring files.
  • Password-protected backups and reports.

Click here to know more about security advancements in Remote Access Plus!

Is remote desktop same as VPN?

"Remote desktop and VPN serve distinct purposes! While remote desktop software grants complete control over a remote computer, enabling users to execute various actions, VPN solely provides access to a private network."

Remote Desktop: Used by sysadmins and technicians to access a remote computer to troubleshoot problems or by employees to access their work computers in office space from home.

VPN: Certain websites might be accessible only through corporate network. To access these sites from anywhere, users establish a network connection through VPN.

Remote Desktop ManagementAnna S,

Commercial Lines

Perfect remote access software. Perfect solution for troubleshooting any desktop computer remotely.

Remote Desktop ManagementJorge V,

System Analyst.

The software is everything I was looking for, an easy-to-use software that allows remote control of the computer unattended.

Is remote desktop free?

Remote Access Plus is available in different editions, free edition is best suitable for small scale business with access to all the features available. You can switch to standard or professional edition based on the remote workforce setup. The base price start with 75$/year, explore the editions here.

Get quote to equip your IT admins with advanced troubleshooting tools!

How does remote desktop work?

Remote desktop connection is established between two endpoints: a viewer and an end user device.

  • The viewer captures the screen of the end user device and transfers it every second.
  • When the viewer performs any actions with the mouse or keyboard, they are reflected on the remote computer.
  • For optimal remote session experience, it's recommended to capture at least 2 frames per second.

Did you know? With Remote Access Plus, you can customize the color quality, number of frames to be captured, and performance of the remote connection to experience a smooth remote connection.

How to use Remote Desktop?

Struggling to rescue computers in a large scale workspace? Here's how you can simplify your task with Remote Access Plus:

    • Step 1: Open Remote Access Plus web console and navigate to Agent->Scope of Management->Computers.
    • Step 2: Click on Download Agent button. Download the executable based on operating system and install in the device you wish to remotely access. Other ways to install agent.
    • Step 3: In home page search for the computer and click on Connect to initiate remote session.

Benefits of Remote Desktop Service

    • Step 4: Remote session will be launched as shown in the below image.

How does remote desktop work

More resources related to Remote Access Plus


What, Why and How - A guide to Windows Remote Desktop

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Remote Desktop Access - A Way To Meet Remote Workforce Challenges

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The Good Impacts - A Web Based Remote Desktop

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Linux Remote Desktop - All You Need to Know

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What is the difference between Virtual Desktop & Remote Desktop?

Virtual Desktop

Desktop virtualization entails the operation of virtual machines on hypervisors, effectively disconnecting these machines from physical hardware and enabling access from any location via the internet.

When is it advantageous? Instead of investing in physical hardware, IT administrators can readily generate virtual machines for their employees. Opting for a virtual workspace is advisable to minimize infrastructure expenses, conserve space, and enhance security measures.

Remote Desktop

Remote desktops are physical computers that will be remotely accessible only via special remote control software like Remote Access Plus. Here the data are stored in the corresponding device storage.

When to use? Physical computers are compatible with most of the software. Go for a traditional work environment with desktops and laptops if your organizations is flexible enough to accommodate physical infrastructure.

What are the benefits of remote desktop?

The primary advantage of Remote Desktop lies in its accessibility. Regardless of an administrator's geographical location, they can still access and troubleshoot devices effectively. Additionally, remote troubleshooting results in expedited issue resolution. The key advantages of Remote Desktop include:

  • Streamlined remote connection to managed devices with minimal steps.
  • Ability to troubleshoot roaming users without requiring a VPN connection.
  • Swift access to files on remote devices.
  • Enhances business growth by promptly addressing issues.
  • Seamless file transfer to managed devices.
  • Facilitates communication with end users via voice, video, or text chat to better understand and resolve issues.Cross Platform Remote Desktop

Remote Access Plus: The Best Remote Desktop Software

Remote Access Plus is a powerfully built remote troubleshooting software. Administrators can effortlessly establish remote connection and troubleshoot a remote device. Here are some of its advantages:

  • Flexible and advanced remote troubleshooting features.
  • View server from your mobile.
  • Reboot remote device without disconnecting.
  • Comply to policies like HIPPA, PCI and GDPR.
  • Organized and in-depth reporting tools.
  • A user friendly web based remote desktop software.