Desktop Central MSP 9

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Remote Desktop & Mobile Device Management Software for MSPs

Mobile Device Management (MDM)

Enterprises have to scrutinize the devices that enter inside the company. It can be a corporate owned or personal device (BYOD). Desktop Central help enterprises perform mobile device management to configure and secure their mobile devices from a central place. It simplifies the work of administrators by making them perform both desktop management and mobile device management using a single console.

Desktop Central's Mobile Device Management (MDM) allows you to perform the following:

Supported Mobile Devices

Apple iPhone, iPad and iPod Touch running iOS 4 and above.

Smart phones and Tablets running on Android 2.2 and above.

Enrollment:

  • Over-the-Air (OTA) enrollment of devices
  • Manually enroll mobile devices for management
  • Bulk enrollment of mobile devices using a CSV file
  • Authenticate enrollment with a one-time passcode and/or user's Active Directory credential.

Profile Management:

  • Configure Policies/Profiles - Configure policy settings to access enterprise resources.
  • Restrict - Restrict the use of camera, youtube, safari browser, etc.
  • Corporate access - Provide access to corporate accounts like Email, Wi-Fi, VPN.
  • Device Group - Create a logical group of devices based on department, location, or to distinguish corporate and BYOD and apply policies, restrictions and distribute Apps to all devices in the group.

Asset Management:

  • Get complete information about the device like device details, certificates, installed Apps, etc.
  • Get complete visibility about the devices with out-of-the-box reports.

Application Management:

  • Manage and distribute both in-house and App Store Apps
  • Integrates with Apple Volume Purchase Program (VPP) for hassle free distribution of commercial Apps.
  • Publish the Apps in App Catalog for users to choose and install the Apps themselves.

Security Management:

  • Passcode: Enforce strict passcode to prevent unauthorized access
  • Remote Lock: To prevent misuse of misplaced/lost devices
  • Complete Wipe: To prevent data loss/theft by erasing all the device data making it as good as new.
  • Corporate Wipe: To remove only the corporate data leaving the personal data like contacts, photos, etc. Useful for BYOD when the employee leaves the company.

Audit and Reports:

  • Audit devices that are inactive or have installed a specific App
  • Check whether the devices are passcode compliant.
  • Out-of-the-box reports on Apps by Devices, Devices by Model, etc.