Remote Desktop & Mobile Device Management Software for MSPs

Patch Download Failure - "Checksum Failed"

Problem

You are trying to download patches of Microsoft /other vendors. However the process fails after the installable file is downloaded.

Cause

'Checksum Failed' could happen if the download process was not successful or the downloaded installable is incomplete.

Resolution

1. Re-download the installable file
   (select the Patch ID under Patch Mgmt>Downloaded Patches> click on Re-download patches)
2. The downloaded Patch will be stored in the same location (Which is displayed under Downloaded patches)
3. <PatchID-PatchName> will be the format of the Downloaded Patch.
4. After downloading the patch ,try to install the file manually by double clicking the installable file.
5. If the downloaded file is installable and inspite of it, the problem still persists, upload the server logs and the patch from the store.

Applies to: Patch Deployment Failure, Patch Download Failure, checksum Failed

Keywords: Problem while downloading the patch from server, Patch Installation Failure