• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

Patch Download Failure

Patch Download Failure - "Error 407"

Problem

You are trying to download patches of Microsoft/other vendors. However Patch download fails with error message: "Error Code 407".

Cause

The possible reasons could be:

  1. Proxy might not have been configured. (or) Authentication provided in the proxy settings does not have necessary privileges to download EXE files.

Resolution

  1. Add the proxy settings. Go to Admin --> Proxy settings --> Type the appropriate user name and passwordalong with IP. The user specified should have the permission to download the exe file.
  2. In case if this problem continues, kindly contact msp-desktopcentral-support@manageengine.com

Applies to: Patch Deployment Failure, Patch Download Failure, checksum Failed

Keywords: Problem while downloading the patch from server, Patch Installation Failure

Remote Desktop & Mobile Device Management Software for MSPs trusted by