• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

Patch Download Failure

Patch Configuration Failure - "Problem while downloading the patch from server"

Problem

You are trying to deploy patches on your network computers. However the Patch Deployment Status shows a message - "Problem while downloading the patch from server ".

Cause

You will encounter this error if, the agent residing in your clients' machines is unable to download a particular patch from the Desktop Central Server. This is likely to happen if you have:

  • Recently changed the Patch Store Directory to a new location and failed to copy the patches from the previous directory to the new location. (or)
  • Deleted the patches from the patch store.

Resolution

You can resolve this issue as follows:

  • Copy the patches from the previous directory to the new location.
  • Redeploy the patch on the target system.

Applies to: Patch Deployment Failure, Patch Download Failure

Keywords: Problem while downloading the patch from server, Patch Installation Failure

Remote Desktop & Mobile Device Management Software for MSPs trusted by