Integrate Endpoint Central MSP with Zendesk to start delivering enterprise-class customer support.
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Work together, support better!

By bringing the desktop management features you know and love to your Zendesk tickets, the Zendesk-Endpoint Central MSP integration will help you save time and boost productivity. Remotely connect to a user's computer, automatically deploy software, address vulnerabilities, or even manage assets, all from within a Zendesk ticket. And that's not all—read on for more.

Centrally manage IT services and IT operations.

The Zendesk-Endpoint Central MSP integration comes with an entire gamut of enterprise IT management features that make your ITSM tick.

Resolve tickets at light speed.

Endpoint Central MSP's powerful features—software deployment, patch management, configurations, asset management, reports, etc.—help IT support resolve tickets faster.

Automate resolution and improve delivery performance.

Automate resolutions for common requests with out-of-the-box remote control, remote shutdown, and system management operations.

Resolve security threats fast.

Get a definitive view of your enterprise's security posture with Endpoint Central MSP's intuitive patch dashboard, identify security threats, and remediate vulnerabilities using various patching features.

Protect your IT assets.

Use Endpoint Central MSP's inventory dashboard to take control of your purchased and used inventory, make insightful financial decisions on software purchases, and run your enterprise productively, all from your Zendesk help desk.

A single console to make things smarter and simpler.

Take advantage of this integration and start resolving tickets with automated enterprise management features, reducing your ticket turnaround time, and meeting your promised SLAs.