|
|
This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).
IT360 supports monitoring of the following services, to check their status;
To create a MX4J RMI Connector Monitor, follow the below steps;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose JMX Applications.
Enter the IP Address or Hostname of the host, in which the Monitor is running.
Enter the SubNetMask of the network.
Provide the Port number, in which RMI Adapter is running. Also, you can provide multiple ports, separated by commas.
Enter the Polling interval time, in minutes.
Enter the JNDI name. For example, /jmxconnector.
If Authentication is enabled, enter the Username and password.
Choose the grouping, to which you want to associate the JMX Applications, from the combo box.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional]
In the case of MSP Edition - Probe, it is Customer and Site [mandatory]
To create a Ping Monitor, follow the below steps;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose Ping Monitor.
Provide Host Name / IP Address.
Enter the Polling Interval for the monitor.
Enter the Timeout for the monitor.
Choose the grouping, to which you want to associate the Ping Monitor, from the combo box.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
To create a Service Monitoring Monitor, follow the steps given below;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose Service Monitoring.
Enter the IP Address or Hostname, in which the Monitor is running.
Enter the SubNetMask of the network.
Enter the Port number, in which the Service, you want to monitor, is running.
Enter the Polling interval time, in minutes.
Enter the command that will be executed after connecting to the port mentioned above. For example, if the port added is where your web server is running, then you can give the command as 'GET / HTTP1.0'. This will get the index page of the web server.
Enter the string that has to be searched, after executing the command.
Choose the grouping, to which you want to associate the Service Monitor, from the combo box.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
To create an DNS Monitor, follow the below steps;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose DNS Monitor under Services .
Enter the DisplayName of the host in which the Monitor is running.
Enter the Target Address.
Enter the Lookup Address.
Enter Time Out details.
Select the Record Type from the pull down menu.
Select the Search Field.
Enter Search Value.
Provide the Polling interval for monitoring the DNS montior.
Choose the grouping, to which you want to associate the DNS Monitor, from the combo box.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
To create a SNMP Monitor, follow the steps given below;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose SNMP.
Enter the IP Address or Hostname of the host, in which the Monitor is running.
Enter the SubNetMask of the network.
Provide the Port number, in which SNMP is running in the host (default Port number is 161).
Enter the Polling interval time, in minutes.
Enter the timeout value, in seconds.
Enter the Community String ('public' by default).
Choose the grouping, to which you want to associate the SNMP Monitor, from the combo box.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
To create a Telnet Monitor, follow the steps given below;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose Telnet.
Enter the IP Address or Hostname of the host, in which the Monitor is running.
Enter the SubNetMask of the network.
Provide the Port number, in which the monitor is running.
Enter the Polling interval time, in minutes.
Choose the grouping, to which you want to associate the Telnet Monitor, from the combo box.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
To create an Active Directory Monitor, follow the below steps;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose Active Directory under Services .
Enter the DisplayName of the host, in which the Monitor is running.
Enter the Hostname, on which the monitor is running.
If Authentication is enabled, enter the Username and Password.
Provide the Polling interval, for monitoring the Active Directory montior.
Choose the grouping, to which you want to associate the AD Monitor, from the combo box.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
Note: Kindly ensure that, for User accounts, relevant privileges must be provided, before creating the Active Directory monitor.
To create an FTP/SFTP Monitor, follow the below steps;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose FTP/SFTP under Services .
Enter the Display Name for the Monitor.
Enter the Target Address, to connect FTP/SFTP.
If Authentication is enabled, enter the Username and Password.
Enter Port No. (Default Port number for FTP is 21, and SFTP is 22).
Enter Time Out value.
Select the option YES or NO, to indicate whether FTP is secure or not.
If you would like to monitor the downloads (mget) through FTP/SFTP, while simulateneously downloading the file, select the option YES, else select NO.
If the above option is YES, then enter the Remote Src. FileName (Remote Source FileName), located in the target address.
Enter the Local Dest. FileName (Local Desitnation FileName), with full path. The file will download in the given path, where the IT360 is running.
If you would like to upload a file to target address, select Upload File option as YES, else select NO.
If YES, enter the Local Src. FileName (Local Source FileName), with full path. The file must be available, where the IT360 is running.
Enter the Remote Dest. FileName (Remote Destination FileName), with full path, where the file will be downloaded in the target address.
Provide the Polling interval, for monitoring the FTP/SFTP montior.
Choose the grouping, to which you want to associate the FTP / SFTP Monitor, from the combo box.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
To create an LDAP Monitor, follow the below steps;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose LDAP under Services .
Enter the Display Name for the monitor.
Enter the LDAP Server and LDAP Server Port of the server, wherein the services are running.
If Authentication is enabled, enter the Username and Password. If no Username and Password are provided, then it will connect to the LDAP server using anonymous login.
Enter the Searchbase value.
Enter the Searchfilter value.
Select the Matching Attribute from the pull down menu.
Select the Filter Condition from the pull down menu.
Enter the Search Result string value, which will match with the search results.
Enter the Timeout period, which will be used to establish connection with the LDAP server.
Click YES or NO option to check if the connection is secured. If YES (to enable SSL mode), then import the certificate of LDAP server into IT360. Please follow the steps (given below) provided to import the LDAP certificate into IT360 Truststore. Once the procedure is complete, restart IT360.
Provide the Polling interval for monitoring the LDAP montior.
Choose the grouping, to which you want to associate the LDAP Monitor, from the combo box.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
Note: To import certificate into IT360, execute the following command:
<IT360_Home>/jre/bin/keytool -import -keystore <IT360_Home>/applications/working/conf/Truststore.truststore -storepass appmanager -trustcacerts -alias <alias_name> -file <ldap_certificate_file_path>
<IT360_Home> - IT360 installed home directory
<alias_name> - Provide an alias name for the LDAP certificate
<ldap_certificate_file_path> - Provide absolute path to the LDAP certificate
appmanager - This is the password for the LDAP certificate. Ensure that you do not change the password.
If you have added Monitors and not associated them with a Business Service, you can do this manually anytime. For information on associating a Monitor with a Business Service, refer to the Associating Monitor with Business Service document. However, if you are configuring a MSP Probe, it is mandatory to associate the Monitor to the appropriate Customer / Site.
See Also:
Monitor Information - Services | Create Other New Monitors|
|
