Enhanced smart upgrade for OpManager's Enterprise Edition

ManageEngine OpManager is a robust enterprise monitoring software that supports distributed network monitoring for large organizations that typically have their networks located worldwide for business operations. The Central-Probe architecture allows users to monitor remote and distributed sites from any given geographic location where the Central server is installed.

This architecture facilitates distributed network management, but during the upgrade process users might face these practical challenges:

When the Central and a Probe are distantly located, it might promote latency and the auto-upgrade might fail. It is advisable to place the file with the .ppm extension, representing the upgrade installation file, in the local folder.
All connected probes will try to fetch the .ppm file from the Central simultaneously. This may overload the Central and cause a lag in the upgrade process.
The upgrade usually happens internally, so that the users will not gain any visibility into the process.

Redefine the upgrade process in OpManager

The enhanced smart upgrade feature in OpManager overcomes bottlenecks and ensures a seamless, quick, and efficient upgrade that provides greater visibility into the process. It also fixes the problems of time delay and the overload caused to the Central server.

Smart upgrade using Upgrade Manager

Once the PPM file is uploaded to the Central, the Probes will access the Central to download the PPM files. For seamless operation, the process is organized so that the upgrade button will appear in the Central only after the Probes download the PPM file.

After the Central upgrade, the Probes will automatically be upgraded and the live upgrade status of each Probe will display in the Central.

The entire process can be broadly divided into different stages:

Uploading the PPM file to the Central.
Sending the PPM file to the Probes.
Health check
Upgrading the Central
Upgrading the Probes.

View step-by-step instructions for using Upgrade Manager.

Highlights of the enhanced smart upgrade

APM plugin upgrade via UI.
Automatic Upgrade of Failover Servers.
Health check before upgrade; this will help in identifying potential upgrade blockages before the upgrade.

Learn more about OpManager and download a free, 30-day trial version. You can also schedule a free, personalized online demo with our experts who can answer all your product questions.