Download NCM Plug-in Upgrade Pack

Important :

The latest version is 5700. If you are using an earlier version, you may move to the latest version.  (README) (How do I find my build number?)

Note: NCM plug-in 5500 & above supports MS SQL as the back-end but needs OpManager version 8700 or above.

Instructions to apply the Upgrade Pack

1. Shut down OpManager. (If OpManager is running as a service, stop the service from Control Panel > Services window)
2. Take a copy of <opmanager-home>/mysql folder and save it somewhere. If something goes wrong with the upgrade, you may rely on the contents of the copy
3. Run the script 'UpdateManager.bat in the <opmanager-home>/ncm/bin folder. This opens the Update Manager tool.
4. Click "Install" and then click "Browse" to select the Upgrade Pack file (the .ppm file that you'd downloaded).
5. Follow the on-screen instructions to apply the Service/Upgrade Pack.
6. Once the upgrade is complete, start OpManager Server.

How do I find the build number of OpManager NCM plug-in?

1. In the Web Client click the "About" link on top right of NCM plug-in GUI
2. Search for the 'Build Number'

Need help ?

Want help with upgrading OpManager to the latest version? Contact OpManager Support