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Download NCM Plug-in Upgrade Pack

Important :

The latest version is 5980. If you are using an earlier version, you may move to the latest version. (README) (How do I find my build number?)

Note: NCM plug-in 5500 & above supports MS SQL as the back-end but needs OpManager version 8700 or above.

Who should upgrade? How to Upgrade
Customers using builds 5970 Download Upgrade Pack for moving to 5980
Customers using builds 5960 Download Upgrade Pack for moving to 5970
Customers using builds 5950 Download Upgrade Pack for moving to 5960
Customers using builds 5910 Download Upgrade Pack for moving to 5950
Customers using builds 5900 Download Upgrade Pack for moving to 5910
Customers using builds 5850 Download Upgrade Pack for moving to 5900
Customers using builds 5810 Download Upgrade Pack for moving to 5850
Customers using builds 5800 Download Upgrade Pack for moving to 5810
Customers using builds 5700 Download Upgrade Pack for moving to 5800
Customers using builds 5650 Download Upgrade Pack for moving to 5700
Customers using builds 5601 Download Upgrade Pack for moving to 5650
Customers using builds 5600 Download Upgrade Pack for moving to 5601
Customers using builds 5580 Download Upgrade Pack for moving to 5600
Customers using builds 5570 Download Upgrade Pack for moving to 5580
Customers using builds 5560 Download Upgrade Pack for moving to 5570
Customers using builds 5550 Download Upgrade Pack for moving to 5560
Customers using builds 5520/5521 Download Upgrade Pack for moving to 5550
Customers using build 5510 Download Upgrade Pack for moving to 5520
Customers using build 5500 Download Upgrade Pack for moving to 5510
Customers using build 5450 Download Upgrade Pack for moving to 5500
Customers using build 5420 Download Upgrade Pack for moving to 5450
Customers using earlier builds Contact Support

Instructions to apply the Upgrade Pack

  1. Shut down OpManager. (If OpManager is running as a service, stop the service from Control Panel > Services window)
  2. Take a copy of <opmanager-home>/mysql folder and save it somewhere. If something goes wrong with the upgrade, you may rely on the contents of the copy
  3. Run the script 'UpdateManager.bat in the <opmanager-home>/ncm/bin folder. This opens the Update Manager tool.
  4. Click "Install" and then click "Browse" to select the Upgrade Pack file (the .ppm file that you'd downloaded).
  5. Follow the on-screen instructions to apply the Service/Upgrade Pack.
  6. Once the upgrade is complete, start OpManager Server.

How do I find the build number of OpManager NCM plug-in?

  1. In the Web Client click the "About" link on top right of NCM plug-in GUI
  2. Search for the 'Build Number'

Need help ?

Want help with upgrading OpManager to the latest version? Contact OpManager Support

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