Create a logical view of your heterogeneous IT infrastructure by grouping resources, such as applications, servers, and systems in your network. We call the logical view a 'Monitor Group' and the applications and servers are 'Monitor Types'. Each of the instance of a Monitor Type is called as 'Monitors'. This gives you an integrated view for effective monitoring and management.

For example, the performance of an online web application depends on various factors, such as the health of the application server hosting the web application, the availability of the web server for accessing the web applications, the database server for storing or getting the required information, etc. These web applications and services can be grouped together and monitored as a single business application.

Blog on : Business Services Management

A nice enhancement to our Release 7.4 was the support for a hierarchical monitor groups. This should help our users to better group & monitor IT resources. Here is how -- With the traditional approach to monitoring resources, where only high level availability and health are known, it is harder to visualize what resources need more attention. With support for sub-groups, this becomes easily visible to the Head of Operations. Now you should be able to see that the overall business application had a 99.985% availability and can then check the reports and interpret how the downtimes total up...... read full blog