Desktop and Mobile Device Management software
Java Update Failure
You are trying to deploy Java updates but the deployment fails with the error message "Fatal Error" or the installation status remains successful, but the Java application seems to be broken.
You might face any of the above mentioned scenarios due to one of the following:
Note: If the installation of the updates fails it will remove the old version of the product.
It is preferable to install Java updates while no users are logged in, no Java based application is running and while Java Quick Starter application (jqs.exe) is not running. You can follow the best practices mentioned below to increase the success ratio while deploying Java updates.
Note: It is also recommended to install Flash player updates during the system start up. Flash update fails if any of the application that uses flash player is running while the deployment is in progress. So ensure that all the web browsers are closed before installing flash player updates.
Applies to: Patch Deployment, Patch Installation Failure, Patch Installation Error, Patch Errors
Keywords: Patch Installation, Patch Management, Patch Deployment Error, Patch Installation Failure
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