Desktop Central 8

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Computers/File Shares of Domains do not get listed in the Network Browser

Problem

Your Network Browser does not list all the computers/shares.

Cause

You may face this problem if,

  1. If the Desktop Central Server is installed on a machine running Vista/2008 Server, the credentials might not have been set in the ManageEngine Desktop Central 6 Service under Services Console of Administrative Tools under Control Panel.
  2. The NetBIOS over TCP/IP in the system from where you connect to the client is disabled.

Resolution

Enable NetBIOS over TCP/IP in the system from where you connect to the client.

To enable NetBIOS over TCP/IP, follow the steps below:

   1. Open the Network Connections.
   2. Right-click Local Area Connection and select Properties.
   3. From the General Tab of the Local Area Connection Properties, select Internet Protocol(TCP/IP) and click Properties.
   4. Click Advanced to open the Advanced TCP/IP Settings dialog.
   5. Select the WINS tab.
   6. Select the option Enable NetBIOS over TCP/IP option and click OK.
   7. Click OK to close the Internet Protocol(TCP/IP) Properties dialog.
   8. Click Close to close the Local Area Connection Properties dialog.


Applies to: Software Deployment, Software Installation, Remote Software Distribution, Uninstalling Software from desktops

Keywords: List Computers in Active Directory, Centrally Administer Software Installation, Centralized Software Deployment


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