Desktop Central 9

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Desktop and Mobile Device Management software

MDM - Command Format Error

Problem

You are trying to assoicate a profile to Groups/Devices, and you get an error message "Command Format Error".

Cause

You might get this error message, if the profile created by the administrator is not compatible or not applicable as per the iOS policies.

Resolution

Kindly contact our support team with the Desktop Central Server logs , for further assistance.

Learn more : How to upload log files

Applies to: Profile Management, Associating Profiles

Keywords: Profile Specifications, Profile creation, Associating Profiles to Groups/Devices

Unable to resolve this issue?
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.


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