Desktop Central 8

Server and Desktop Management Software

DesktopCentral Download DesktopCentral Features
 

  • Easy-to-Use and Affordable Desktop Management Software

  • Desktop Management Software that is Trusted by over 5000 Customers Worldwide
line

Desktop Central automates desktop management routines for enterprises to standardize and secure their Windows network

  • Automate regular desktop management activities
  • Secure desktops from wide range of threats
  • Spend less time in troubleshooting day-to-day problems
  • Generate comprehensive reports to audit your IT assets

Free Desktop Management Software
 
Success Stories
"Desktop Central was the easiest to use and well worth the money. I don’t have to worry about patches anymore."
Patrick Brown, IT Support Specialist, Empower MediaMarketing
» More Success Stories
 
 

Patch Installation Failure

Problem

Patch Deployment, Automated Patch Deployment, Service Pack Installation fail with error - "%1 is not a valid Win 32 application" (or) "The data is invalid" (or) "Data of this type is not supported".

Cause

You will encounter this error if the patch download is incomplete during patch deployment due to one or more of the following reasons:

  • Desktop Central Server goes down while downloading the patches/service packs.
  • Internet Connection is lost during the download process.
  • Connection refused by Microsoft Download Server.

Resolution

Try re-downloading the patches to solve the issue. To do this,

Go to Patch Mgmt > Downloaded Patches > Select and Delete the patch and re-deploy the configuration.

If this does not solve the issue, then ensure the proxy credentials specified under Admin > Proxy Settings is valid. If you are confident with the credentials, then check the patch size. If the patch size seems to be valid, re-deploy the configuration.

In case the configuration still fails, contact support.

Applies to: Patch Management, Service Pack Installation, Automated Patch Deployment

Keywords: Patch Management, Patch Deployment Failure, SP Installation Failure, Scheduled Patch Deployment Failure


Unable to resolve this issue?

If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.

 * Mandatory Fields

Other KB articles 24/5 Support

desktop_managementAgent Installation

desktop_managementConfigurations

desktop_managementInventory Management

desktop_managementPatch Management

desktop_managementSoftware Distribution

desktop_managementService Pack Installation

desktop_managementDesktop Sharing

desktop_managementActive Directory Reports

desktop_managementUser Logon Reports

desktop_managementDesktop Central SP Upgrade

desktop_managementMiscellaneous

More

 

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding the public holidays USA & India.

Tel   : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

Speak to us

  • Join the Desktop Central Community, to get instant answers for your queries, register with our Forum.
  • Look out for the latest happenings in Desktop Management, follow our Tweets on Twitter.
  • Get to know the latest updates and Best Practices in Desktop Management through our Blog.

Select a language to translate the contents of this web page:  


Was the translation helpful?

Download Desktop Management Software
Free Desktop Management Desktop Power Management Desktop Central is Windows 7 Compatible