Patch Management - Knowledge base

Patch Installation - "Fatal Error during Installation"

Problem

You are trying to install patches but you get an error message - "Fatal Error during installation".

Cause

This may be due to errors specific to some patches.

Resolution

If problem persists, contact support with the following logs:

  1. If you get this error message while trying to install a Non-Microsoft patch manually, then send the failure message screen shots.
  2. If you get this error message while trying to install a Microsoft patch, then verify the %windows%\KB******.logs and upload the same.
  3. Upload the Agent logs pertaining to the computers where the patch is being installed.

Applies to: Patch Deployment, Patch Installation Failure, Patch Installation Error, Patch Errors

Keywords: Patch Installation, Patch Management, Patch Deployment Error, Patch Installation Failure

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