Desktop and Mobile Device Management software
Desktop Central supports two modes of viewing the remote computers, viz. ActiveX Viewer and Java Viewer. While the Java Viewer using Java technology to show the desktop, the ActiveX viewer uses the browsers ActiveX components to show the desktop. Hence, the browser (from where the connection is being established) whould have the ActiveX controls enabled. This document will provide you with the steps to enable ActiveX controls in Internet Explorer browser.
Steps to enable ActiveX controls in Internet Explorer