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Device Management, made easy
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Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
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Build a secure fortress with our security management solutions
 
 
MSP
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On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

DeviceExpert Upgrade Pack Download

Important Note: The latest DeviceExpert build number is 5981. If you have already installed 5981, you do not need Upgrade Packs. How do I find my build number? (These Upgrade Packs are applicable only for DeviceExpert and NOT for OpManager NCM Plug-in)
From 5980 to 5981 Upgrade Pack 5980 to 5981
From 5970 to 5980 Upgrade Pack 5970 to 5980
From 5960 to 5970 Upgrade Pack 5960 to 5970
From 5950 to 5960 Upgrade Pack 5950 to 5960
From 5910 to 5950 Upgrade Pack 5910 to 5950
From 5900 to 5910 Upgrade Pack 5900 to 5910
From 5850 to 5900 Upgrade Pack 5850 to 5900
From 5800 to 5850 Upgrade Pack 5800 to 5850
From 5700 to 5800 Upgrade Pack 5700 to 5800
From 5650 to 5700 Upgrade Pack 5650 to 5700
From 5601 to 5650 Upgrade Pack 5601 to 5650
From 5600 to 5601 Upgrade Pack 5600 to 5601
From 5580 to 5600 Upgrade Pack 5580 to 5600
From 5570 to 5580 Upgrade Pack 5570 to 5580
From 5560 to 5570 Upgrade Pack 5560 to 5570
From 5550 to 5560 Upgrade Pack 5550 to 5560
From 5520/5521 to 5550 Upgrade Pack 5520/5521 to 5550
From 5510 to 5520 Upgrade Pack 5510 to 5520
From 5500 to 5510 Upgrade Pack 5500 to 5510
From 5450 to 5500 Upgrade Pack 5450 to 5500
From 5420 to 5450 Upgrade Pack 5420 to 5450
From 5410 to 5420 Upgrade Pack 5410 to 5420
From 5400 to 5410 Upgrade Pack 5400 to 5410
From 5330 to 5400 Upgrade Pack 5330 to 5400
From 5310/5320 to 5330 Upgrade Pack 5310/5320 to 5330
From 5300 to 5310 Upgrade Pack 5300 to 5310
All Previous Versions Download from this page

Instructions to apply the Upgrade Pack

  • Shutdown the DeviceExpert Server, if running. If DeviceExpert is running as a service, shutdown the service
  • IMPORTANT: Take a copy of the entire <DeviceExpert> installation directory and save it somewhere before applying the upgrade pack. In addition, if you are using MS SQL server as backeend database, take backup of DeviceExpert database (DB name 'deviceexpert').
  • Navigate to <DEVICEEXPERT_HOME>/bin directory and execute UpdateManager.bat or UpdateManager.sh
  • Click Browse and select the .ppm file that you have downloaded from the above links
  • Click Install to install the upgrade pack. Wait until the upgrade pack is fully installed. [Normally, it takes a few minutes for PPM installation]
  • Click Close and then click Exit to exit the Update Manager tool
  • Start the DeviceExpert server / service

If you need any assistance or clarifications, please contact deviceexpert-support@manageengine.com

How do I find out my Build number?

Log in to the DeviceExpert web interface, and click the About link in the top pane. You will find the build number mentioned below the version number. This is the build number of the currently installed DeviceExpert.