Upgrade Pack Download

 

Upgrade to the latest version of Network Configuration Manager!

Version 12200Released on November 15, 2016 

Note: This Service Pack is only for 12/12.1 customers. Other users, please refer the table below.

Scroll down to check Upgrade path for your build

Read and accept the License Agreement before downloading this software.

We recommend users to move to the latest version Network Configuration Manager 12.2 (Build 12200).

Download Service Packs

How do I find my build number

Current build Upgrade path to the latest build
12000/12100 Install the Service Pack to move to build 12200
11000 Fill this form and we'll send you the Service Pack
5990 Fill this form and we'll send you the Service Pack
5980/5981 Install the Service Pack to move to build 5990
5970 Install the Service Pack to move to build 5980
5960 Install the Service Pack to move to build 5970
5950 Install the Service Pack to move to build 5960
5910 Install the Service Pack to move to build 5950
5900 Install the Service Pack to move to build 5910
5850 Install the Service Pack to move to build 5900
5800 Install the Service Pack to move to build 5850
5700 Install the Service Pack to move to build 5800
5650 Install the Service Pack to move to build 5700
5601 Install the Service Pack to move to build 5650
5600 Install the Service Pack to move to build 5601
5580 Install the Service Pack to move to build 5600
5570 Install the Service Pack to move to build 5580
5560 Install the Service Pack to move to build 5570
5550 Install the Service Pack to move to build 5560
5520/5521 Install the Service Pack to move to build 5550
5510 Install the Service Pack to move to build 5520
5500 Install the Service Pack to move to build 5510
5450 Install the Service Pack to move to build 5500
5420 Install the Service Pack to move to build 5450
5410 Install the Service Pack to move to build 5420
5400 Install the Service Pack to move to build 5410
5330 Install the Service Pack to move to build 5400
5310/5320 Install the Service Pack to move to build 5330
5300 Install the Service Pack to move to build 5310
All Previous Versions Download from this page

 

Instructions to apply the Upgrade Pack

  • Shutdown the Network Configuration Manager Server, if running. If Network Configuration Manager is running as a service, shutdown the service
  • IMPORTANT: Take a copy of the entire <Network Configuration Manager> installation directory and save it somewhere before applying the upgrade pack. In addition, if you are using MS SQL server as backeend database, take backup of Network Configuration Manager database (DB name 'deviceexpert').
  • Navigate to <DEVICEEXPERT_HOME>/bin directory and execute UpdateManager.bat or UpdateManager.sh
  • Click Browse and select the .ppm file that you have downloaded from the above links
  • Click Install to install the upgrade pack. Wait until the upgrade pack is fully installed. [Normally, it takes a few minutes for PPM installation]
  • Click Close and then click Exit to exit the Update Manager tool
  • Start the Network Configuration Manager server / service

If you need any assistance or clarifications, please contact ncm-support@manageengine.com

How do I find out my Build number?

Log in to the Network Configuration Manager web interface, and click the About link in the top pane. You will find the build number mentioned below the version number. This is the build number of the currently installed Network Configuration Manager.

Locate NCM Build number

Note:

  • An end of support has been announced for Network Configuration Manager Version 5980 and below versions.
  • Only users with a valid AMS (Annual Maintenance and Support) contract are eligible to download Service packs and other upgrades. Refer https://www.manageengine.com/support.html for more details.