MSP Center Lite has been renamed to MSP Center Plus
MSP Center Plus – Agent based Network Monitoring Software
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FOR MANAGED SERVICE PROVIDERS
  • Reduce Operational Costs
  • Boost Profits
  • Improve customer satisfaction

Remote script execution

Being a Managed Service Provider you need to be double the time productive than your clients. You need tools that automate your day-to-day repeated actions like upgrading IE 7 to IE 8, verifying registry settings, enabling RDP access on remote machines, finding the list of active TCP and UDP ports with their port numbers, etc. and increase your productivity. MSP Center Plus provides you an IF, ELSE based remote script execution feature called the IT Worflow, which helps you to execute certain set of actions if the condition passes, else executes another set of actions across hundreds of remote computers. You can also execute actions without defining any condition.

Scheduling Workflows

Certain actions such as antivirus definitions update has to be carried out periodically. In such cases the Schedule Workflow option proves vital.

Scheduling Workflows

The scheduling option helps you schedule the date and time of execution of the workflows.

Import ⁄ Export Workflows

MSP Center Plus allows you to import and use workflows created by other MSP Center Plus users. You can help others in the ManageEngine community by sharing the workflows that you create.

Import / Export Workflows

Conditions & Actions

Go through the following table to know the conditions available in IT Workflow. You can define actions for condition success and failure.

Condition Description
Check application is running Checks whether the specified application is running on the remote computers
Check service is running Checks whether the specified service is running on the remote computers
Check Registry value Checks value of the specified Registry Key
Check Registry Key exists Checks whether the specified Registry Key exists
Test file Tests the specified file for Age, content, Availability, size and modified date
No condition, just execute Execute the actions without any condition

Actions available in IT Workflow:

Actions Description
Copy File Copies the specified file to from a directory and pastes in another directory of the same machine. It also provides an option to over-write if already exists.
Delete File Deletes the file
Get File Copies the file to inventory
Move File Moves the file from one directory to another directory within the same machine
Put File Puts the file from the inventory or from a local directory on the currently logged on machine to another machines.
Copy Folder Copies the specified folder to from a directory and pastes in another directory of the same machine. It also provides an option to over-write if already exists.
Delete Folder Deletes the specified folder
Move Folder Moves the folder to the specified destination within the same computer.
Create Alarm Creates an alarm. You can configure the severity and enter a custom message..
Log a Ticket Logs a ticket in ManageEngine ServiceDesk Plus,provided it is integrated with MSP Center Plus.
Popup Message Throws a popup window. You can configure the title, message and severity.
Send Mail Sends a mail to the specified email ID.
Delete Registry Key Deletes the specified registry key
Delete Registry Value Deletes the value of the specified registry key
Get Registry value Get the value of a registry key
Set Registry value Assign the specified value to a registry key
Pause Service Puts the specified service on pause
Resume Service Resumes the paused service
Stop Service Stops the specified service
Start Service Starts the specified service
Kill Process Kill the specified process
Log Off Logs off the users
Power Off Powers off the computers
Reboot Reboots the computers after a specified interval
Shutdown Shuts down the computers after a specified interval.
Execute Command Executes CLI commands remote computers. You can save the result in a variable or file
Execute Script Executes the VB script on remote computes. You can save the result in a variable or file
Pause Script Pauses the script for the specified number of seconds

How IT Workflow works?

First you need to define a condition and set of actions that have to be executed when the condition fails and another set of actions that have to be executed when the condition passes. You can even simply define some actions to execute without any condition.

it-workflow

Consider the example of upgrading IE 7 to IE 8

Click here to know the procedure to create an IT Workflow.

Upgrading IE 7 to IE 8

MSP Center Plus