Switch Port & IP Address Management Software

Error on Adding a Switch - Not a Switch

Problem

You get an error as "Not a Switch" when you add a switch in the Switch Port Mapper Tool.

Cause

The Switch Port Mapper, while adding a switch, performs the following checks:

1. Whether the Switch respond to SNMP queries for the given community string.
2. Whether the Switch has the Bridge MIB impletemented. The Bridge MIB will contain the details of the MAC Addresses of the devices connected to the Switch Ports. If this MIB is not implemented, it simply returns an error as "Not a Switch"

Note: Switches that supports Bridge MIB can only be mapped using the Switch Port Mapper Tool.

Supported Switch Types

The Switch Port Mapper tool is tested to support switches of the following vendors:

Cisco	Nortel	HP
Foundry	Extreme Networks	Intel
DLink	Huawei 3com	Allied Telesyn
Alcatel	Force 10	Dell

More Information

If your switch is one of those in the supported model and you still get this error, contact oputils-support@manageengine.com

Applies to: Switch Port Mapper, Rogue Detection

Keywords: Switch Port Mapping, Map Switch Ports to Devices, Add Switch, Switch Scanning.

24/5 Support

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays. Tel   : +1-888-720-9500 Email : oputils-support@manageengine.com Speak to us Join the OpUtils Community, to get instant answers for your queries, register with our Forum. Tweet the latest happenings in OpUtils, follow us at Twitter.