ServiceDesk Plus - MSP 7.6

Complete Help Desk for Managed Service Providers

1
2
When Reality Hits ITIL Implementations
3

ServiceDesk Plus MSP Customers

"Having tested products such as Vivantio and Numara Track-It! we have found that ServiceDesk Plus MSP is an exceptional solution for MSPs and with ManageEngine's 90:10 promise it's a real no brainer. MSC247 is one of the UK's leading IT Managed Service providers and being able to depend on our core systems are vital to ensuring our clients get the best possible service, ServiceDesk Plus MSP will allow us to further enhance our services and we would therefore highly recommend it to anyone."
Mark Mottershead,
Managing Director, Managed Services Centre Limited
"As a Managed Service Provider who has been in the I.T Helpdesk industry for over 18 years and using a number of different helpdesk applications to support over a hundred customers, we believe that we have finally found a solution that fulfills our requirements. ManageEngine allows our customers to be kept up to date on a three tier level (Telephone/Web and Email) , provides excellent SLA options based on customers, allows our technical staff to be kept update instantly on all requests and most of all provides easy to use reporting facility which can be scheduled giving me the time to concentrate on other business requirements! It has all the features an MSP needs at a very affordable price. Now I can focus on my customers without worrying about the software, features or prices."
Jason Roberts,
Technical Manager, TCNS - IT and Network Support provider
ServiceDesk Plus MSP Download