Complete Help Desk for Managed Service Providers
Fine Grained Authorization
Technicians accessing ServiceDesk Plus MSP have access permission to execute certain tasks in the application. These access permissions are termed as Roles which are customized by the help desk administrator and assigned to technicians based on the job requirement.
Fine Grained Authorization helps the administrator to customize roles for specific operations in a more advanced and detailed manner. The “Advanced Permissions” enables the administrator to configure access permissions for minor operations on the request and purchase module.