Deleting Change
You have an option to delete an individual change or group of changes together.
To delete individual changes
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Log in to the ServiceDesk Plus - MSP application using your user name and password.
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Click the Changes tab in the header pane.
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Click the Title of the change to be deleted in the changes list view page. This opens the Change Details page.
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Click the Actions combo box on the top right hand side of the page.
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Click the Delete link from the list. A dialog pops up asking you to confirm on the delete process.
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Click OK to proceed. You can see the change deleted from the list.
To delete more than one change at a time
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In the Change list view page, select the changes to be deleted by enabling the check boxes.
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Click the Delete button. A dialog pops up asking you to confirm on the delete process.
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Click OK to proceed. Or click Cancel to abort deletion.