 PDA Features
 PDA Benefits
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Features:
- A browser based web application to access tickets from any location
- Supports work request module features such as, creating new request, viewing request details, adding resolution to a request, adding worklog, assigning technician to a request, closing completed requests and deleting requests
- Any actions performed on the requests are based on the Roles assigned to the technicians
Benefits
- On logging into the application from your mobile device, the home page displays the Dashboard, Requests and Logout options
- Dashboard offers details like the number of Overdue Requests, Requests Due Today and Pending Requests of the logged in supervisor
- Requests display provides information with the request list view with options to select, filters
- Create a New Request with your mobile client
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