ITIL Ready Help Desk Software with Asset Management
Software Asset Management
All the softwares in one place
Once your network is scanned or you can import csv file of all your assets!, you can Search for any software in your network. ServiceDesk Plus allows you to drilldown into a particular software and see the number of purchased licenses, licensed installations, licensing compliances etc.
Efficient use of software licensing
Sometimes the cost of not using the licenses could be more. The software usage tracking summary in ServiceDesk Plus gives you a glance of the which software license is unused or rarely used. This helps you plan your future purchases wisely.
Cascade rules Get the whole picture about your softwares
Getting to the bottom of any software in your network gives the details about history, requests pertaining to that software. You can also map relationships between various assets with this software. ?
Keep track of license expiry dates.
"Team, my software license expired. Please apply a new license ASAP" is not a ticket you will be pleased to see. Time taken to obtain new licenses vary from vendor to vendor, so its always better to be prepared. ServiceDesk Plus takes care of the "license expiry" problem by letting you know which licenses are expiring in the next 7 days or 30 days and ensure licensing compliance on an on-going basis..
Distribution of licenses made easy with flash graphs
The flash graphs show a pie-chart distribution of the softwares that are unused, over-used or ensure compliance. It also lists the softwares that are under-utilized, and gives you reasons to rethink your future software purchase decisions.