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OpManager Training

About OpManager

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The primary objective of this course is to enable you to effectively monitor your network and its resources using OpManager. In this training, you will learn about the best practices, tips and tricks that help you get started with OpManager.

The training duration can be extended subject to consultation and implementation needs, if any.

Course Objectives Who Should Attend Course Agenda

Course Agenda

Introduction

Network Management Plan

  • Inventory by device type
  • Resources to be monitored
  • Free ports for OpManager to use
  • Protocol to be used for monitoring

Installing OpManager

  • Supported OS
  • Minimum Hardware Requirements
  • Supported Browsers
  • Installation Procedure
  • Starting as Windows Service

Discovering the Network Resources

  • Configure Discovery Credentials
  • Discover network and its devices
  • Discover services in a device
  • Categorize the device

Classifying the Devices onto Maps

  • Define Device Templates
  • Default OpManager Maps
  • Custom Infrastructure Views
  • Business Views

Monitoring Availability and Performance

  • Monitoring Protocols
  • Determining Availability
  • Monitoring System Resources
  • Monitoring Add-ons
  • Thresholds for Proactive Monitoring

Alerting Faults

  • Events and Alarm Correlation
  • Different Types of Alerts
  • Working with Alarms
  • Notifying Alerts through Email, SMS etc

Reporting Network Performance

  • SLA Dashboards for Availability
  • Business View Dashboards and Reports
  • Top N Reports
  • Custom Reports
  • Scheduling Reports

Integration with Other Applications

  • ServiceDesk Plus for Trouble-ticketing
  • NetFlow Analyzer for Bandwidth Monitoring
  • Firewall Analyzer for in-depth Firewall Log Analysis
  • DeviceExpert for Configuration Management

User Management

  • Creating Users and Defining Scope
  • Users Profile Configuration

Troubleshooting Tools

  • Ping and Trace Route
  • MibBrowser

Maintenance

  • Scheduling Device Downtime
  • Managing OpManager Database
  • Backup and Restoration
  • Upgrade Process
  • Support Process

Appendix

  • Mistakes that can be averted
  • Tips to Troubleshoot
  • Useful Links

Other Training Agenda