Achieva utilizes ADSelfService Plus to secure its employees' digital identities

Business challenges

• Need for an affordable SSO solution: Achieva required an on-premises SSO platform that provides seamless authentication across the organization's existing enterprise applications.

The problem

Achieva's IT team wanted to manage password reset requests and enforcing SSO in a cost-effective way.

The solution

Achieva deployed ManageEngine ADSelfService Plus, which effectively addressed SSO, password management, and self-service capabilities. The on-premises deployment met budgetary constraints while providing seamless SSO authentication across enterprise applications. "ADSelfService satisfies all our requirements for self-reset abilities and SSO," Jackson noted.

ADSelfService Plus' self-service password reset function had a significant impact on IT efficiency, reducing the number of password reset tickets and lightening the help desk's workload. The Windows login screen agent further simplified the reset process, allowing users to recover access without external support.

Additionally, ADSelfService Plus provided real-time password requirement visibility, ensuring users could comply with GPO-enforced policies more effectively.

Achieva also praised ManageEngine's support team, stating that issues were resolved quickly and efficiently whenever assistance was required.

About ADSelfService Plus

ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, visit https://www.manageengine.com/products/self-service-password/.