ADAudit Plus helps IPTel Solutions meet ISO 27001 mandates

Business challenges

• Inadequate monitoring and auditing: IPTel Solutions grappled with limited monitoring and auditing abilities, compromising its ability to track and respond to critical events within its IT environment effectively.
• Compliance imperatives: The company's compliance journey, particularly with ISO 27001 standards, necessitated a robust auditing solution to ensure adherence to regulatory requirements.

The Problem

IPTel Solutions faced significant hurdles due to limited monitoring capabilities. Andy Parsons, the systems administrator, explained, "We had very limited monitoring and auditing ability in the system." Compliance obligations, particularly with ISO 27001 certification, necessitated a robust tool to monitor the organization's on-premises AD and Azure AD (now known as Microsoft Entra ID) environments. After a brief period of evaluation, IPTel chose ADAudit Plus, ManageEngine's AD visibility solution.

The Solution

With ADAudit Plus running in IPTel's IT ecosystem, Parsons appreciated the solution's prowess in tracking the changes and user activities happening within the organization's AD and Azure AD environments. "ADAudit Plus helps us to stay on top of group membership changes, user deletions, user sign-ins, account lockouts, and many other day-to-day events," he said. Parsons added that ADAudit Plus' reports helped his IT team configure security alerts, which proved to be an indispensable facet of the organization's security arsenal. The comprehensive reports and alerts provided by ADAudit Plus has automated IPTel's compliance efforts, meticulously ensuring the organization's adherence to ISO 27001 standards.

Furthermore, ADAudit Plus' robust user monitoring capabilities empowered IPTel Solutions to detect and respond to suspicious activities, like bad password attempts against admin accounts, fortifying the organization's overall security posture. Parsons commended the exemplary support team, noting, "The support team are excellent. They're always willing to assist and regularly follow up with tickets that have been logged." With a perfect rating of 10 for the overall experience and likelihood to recommend, IPTel Solutions has solidified its partnership with ADAudit Plus, which has paved the way for enhanced compliance and security across its systems.

About ADAudit Plus

ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.