Keim enhances security and user experience with ADSelfService Plus

About KEIM Company

The Keim Company is a leading enterprise providing specialized solutions in the construction and design industry. Established in 1911, Keim is a fourth-generation, family-owned business whose organizational campus is spread across 50 acres.

Company

KEIM Company

Industry

Service

Location

United States

Employee

100+

Business challenges

  • Need for an MFA solution: The IT team at The Keim Company were looking to implement multi-factor authentication that integrates with the organization's on-premises IT environment.

The problem

The Keim Company faced several security and usability challenges, particularly with their VPN users and password policies.

"We needed an MFA solution that was based on-premise for our VPN users."

Brian Steiner, Solutions Architect at The Keim Company

Complex password policies were difficult to enforce, leading to multiple retries and inefficiencies. Despite high password complexity reducing the need for frequent resets, there was still a need for a solution to monitor end user status without burdening the IT department.

The solution

ADSelfService Plus provided The Keim Company with a robust solution to address their security and usability needs. The implementation of an on-premise MFA for VPN users significantly enhanced their remote access security. The intuitive user interface and detailed reporting features allowed end users to understand password policy requirements easily, reducing the number of retries and streamlining the process.

"Our password policy changes were much easier to implement when our users could see what factors were still needed and which ones they already had accomplished."

Brian Steiner, Solutions Architect at The Keim Company

The Endpoint MFA feature further secured their remote connections, and the simplicity of patching the system added to the overall positive experience.

"I've used ADSelfService Plus before for this purpose at another job, and so was comfortable setting it up here."

Brian Steiner, Solutions Architect at The Keim Company

About ADSelfService Plus

ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, visit https://www.manageengine.com/products/self-service-password/.

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