Net Group Italy bolsters IT security and compliance using ADAudit Plus

About Net Group Italy

Net Group Italy was founded in 1989 and currently has over 300 employees. A prominent IT consulting company based in Italy, it provides comprehensive telecommunications, banking, and manufacturing solutions to businesses. Net Group offers expert guidance and support for various IT challenges, ensuring its clients' systems are secure, efficient, and compliant. The company focuses on cybersecurity and has been awarded the prestigious ECSO Cyber Security Made in Europe label.

Company

Net Group Italy

Industry

IT

Location

Italy

Employees

100+

Business challenges

  • User password management issues
  • Tracking Active Directory (AD) changes
  • Comprehensive reporting
  • User behavior analytics (UBA)

Net Group Italy faced challenges in tracking, monitoring, and reporting changes to user password management, lost or deleted files, and print queue management, which impacted its overall IT operations. Of all the challenges, monitoring logon activities was its priority. Performing manual tracking and creating relevant reports was time-consuming and error-prone.

The company sought a product that could provide detailed and useful reports, particularly for logon activities and print server auditing to enhance its understanding of user behavior which, in turn, would help it identify any anomalies or security threats.

Net Group planned to evaluate a reliable solution to effectively track and monitor changes made to its AD environment. The company wanted to ensure accountability and facilitate quick retrieval of information when needed. It turned to ManageEngine ADAudit Plus.

The Problem

Before implementing ADAudit Plus, Net Group faced challenges with user password management, lost or deleted files, and print queue management. These issues bogged down its company-wide IT operations and required a streamlined solution for effective resolution.

Andrea Pierdomenico, an IT consultant at Net Group, stated: "Occasionally, we faced challenges like user password managing issues, lost or deleted files, print queue managing." She noted that Net Group Italy needed a robust solution that could track and monitor changes made to its AD environment so requesters could quickly retrieve information when needed. Additionally, the company required comprehensive reporting capabilities, particularly for logon activities and print server auditing.

The outcome

After implementing ADAudit Plus, Net Group experienced significant improvements in its IT security and compliance efforts. ADAudit Plus effectively addressed these challenges, enabling the company to track logons, make changes to user passwords, as well as manage file server activities and print queues with ease.

"Utilizing ADAudit Plus, we are able to track all this information and quickly obtain it when needed," Pierdomenico shared.

The solution's logon reports proved vital in tracking user activity, enhancing accountability, and providing valuable insights. ADAudit Plus also impressed with its print server auditing capabilities that provided a wealth of useful information.

Net Group Italy highlighted the exceptional support received from the ADAudit Plus team, with Pierdomenico stating: "The ADAudit Plus team provided very, very reactive responses for our every need. They were very professional and friendly, and provided the best product support we've ever seen."

Overall, Net Group described its experience with ADAudit Plus as "Excellent," rating the support as nine out of 10, and expressed a strong likelihood of recommending the solution to others.

Customer feedback

Rating for overall experience: 9 out of 10

Likelihood to recommend ADAudit Plus: 10 out of 10

About ADAudit Plus

ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.

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