Novobanco improves AD restoration and backup using RecoveryManager Plus

Business challenges

• Complex AD object recovery: Restoring AD objects like user accounts and Group Policy Objects (GPOs) was a cumbersome and error-prone process with their previous tools, which were not user-friendly.
• Inefficient backup and restore processes: The organization required faster restore capabilities, options to restore from specific backup dates, and the ability to compare current and backup versions for better decision-making.
• Ensuring business continuity: The organization was looking for a solution that can minimize downtime and ensure the quick recovery of services after changes to AD objects.

The problem

Before implementing ManageEngine RecoveryManager Plus, novobanco faced significant challenges in managing AD recovery and backup processes. Implying the tedium of AD restoration, Bruno Dias, the IT specialist at novobanco, expressed that restoring AD objects, such as user accounts or GPOs, was an "adventure". This created delays in restoring services and introduced risks to operational continuity.

Being a banking institution, a potential downtime caused by accidental deletions or delayed restoration can have a disruptive effect on critical customer-facing operations. The IT team sought a solution that would simplify the AD backup and recovery process, allowing for faster restores, better version comparisons, and improved management of multiple AD forests from a central console.

The solution

RecoveryManager Plus, ManageEngine's backup and recovery solution, changed the way novobanco handled its AD recovery and backup processes. With its user-friendly interface and its granular, version-specific backup features, the solution allowed the IT team to overcome the inefficiencies of their previous tools.

The solution's ability to perform quick and precise restores significantly improved operational efficiency at novobanco.

RecoveryManager Plus provided advanced backup and version control capabilities, including the option to restore from specific backup dates and compare the current state of AD objects with previous backups. This functionality enhanced control and precision during recovery operations.

Furthermore, the product's effectiveness in ensuring business continuity minimized downtime and guaranteed uninterrupted operations for critical services, with Dias saying that the solution "helped us do a quick restore of services for changed objects."

About Recovery Manager Plus

ManageEngine RecoveryManager Plus is a comprehensive backup and recovery solution for Active Directory, Entra ID, Microsoft 365, Google Workspace, on-premises Exchange and Zoho WorkDrive environments. With its incremental backups, flexible retention policies, backup immutability and multiple modes of restoration—such as domain controller recovery and object-, item- and attribute-level restoration—RecoveryManager Plus delivers a holistic solution for ensuring seamless business continuity by backing up all enterprise application data. For more information, visit https://www.manageengine.com/ad-recovery-manager/.