PGW Autoglass achieves business continuity with RecoveryManager Plus

Business challenges

• Lack of backup and recovery strategy: The organization's IT team needed to build a backup and recovery process from the ground-up.

The problem

According to James, the senior cybersecurity engineer at PGW Autoglass, his IT team courted the fundamental challenge of building a backup and recovery process for the organization's hybrid Active Directory environment. Therefore, the organization was on the lookout for a comprehensive backup and recovery solution that caters to their hybrid IT ecosystem.

The solution

The IT team at PGW Autoglass deployed RecoveryManager Plus, ManageEngine's backup and recovery solution, in their IT environment. Post deployment, James was able to leverage the solution to achieve granular backup and restoration of their IT infrastructure from a centralized console, saying "We are now able to backup and restore AD and Entra ID objects individually or entire OUs." Emphasizing on the detailed backup and recovery capabilities of RecoveryManager Plus, James also added that "We can recover individual objects in Entra ID or in on-premises Active Directory. I can also see the history of changes being made in both environments."

James also pointed out that after implementing RecoveryManager Plus' capabilities, PGW Autoglass witnessed tangible benefits in their IT operations: "Recovery Manager Plus has played a significant role in ensuring business continuity by providing robust backup and restore capabilities," he added. James was also hopeful that his team will be expanding their utilization of RecoveryManager Plus' capabilities. James reserved high praise for ManageEngine's support team, noting that "The support team has demonstrated a commitment to ensuring I have a smooth and productive experience." Overall, RecoveryManager Plus proved to be a valuable addition to PGW Autoglass' IT operations toolkit, with James remarking "Recovery Manager Plus has proven to be a highly effective recovery and backup solution."

About Recovery Manager Plus

ManageEngine RecoveryManager Plus is a comprehensive enterprise backup and recovery solution for Active Directory, Microsoft Entra ID, Microsoft 365 (Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams), Google Workspace, on-premises Exchange and Zoho WorkDrive environments. With its incremental backups, flexible retention policies, backup immutability and multiple modes of restoration—such as domain controller recovery and object-, item- and attribute-level restoration—RecoveryManager Plus delivers a holistic solution for minimizing downtime and ensuring seamless business continuity by backing up all application's data. For more information, visit https://www.manageengine.com/ad-recovery-manager/.